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Amazon has become the largest online retailer in the world. And increasingly, it is the go-to source for purchasing most anything online.
And while many people use Amazon for one-to-five item purchases, their premium service, Amazon Prime, has approximately 90 million Prime members in the U.S. With such a large base of customers, there are bound to be tons of customer service inquiries.
But be careful if you need to contact Amazon. There’s a new scam making the rounds that could cost you big time if you were to fall for it.
Scammers taking advantage of Amazon customers
If you’ve ever needed to contact Amazon’s customer service, you probably know it can be difficult to find the phone number on its site. When you look for the number on Amazon.com, you end up clicking from page to page in what seems to be a never-ending loop. It can be frustrating.
That’s why many people end up doing an online search for the number. Now, that is actually leading some people right into the hands of scammers.
What’s happening is, people are doing Google searches to find Amazon’s customer service number. What’s actually showing up in some search results are fake customer service numbers. These fake Amazon numbers are also appearing as fake posts on social media sites like Facebook.
If you call one of these fake phone numbers, a fraudster will answer and ask for your credit card or banking information.
Once the scammers have this information they can cause all kinds of havoc, including stealing money directly from your account. A site called ‘TheDailyScam’ has published a list of known fake Amazon customer service numbers.
How to protect yourself against this scam
The best way to protect yourself from falling victim to this scam is to ensure that you’re calling the official Amazon phone number. Here is the real number: 888-280-4331. You could jot this down on a piece of note paper and keep it next to your computer or even send it to yourself as an email so you always have it on hand.
If you don’t have access to the number, you could visit Amazon’s Contact Us page. There, you will find multiple ways to contact Amazon, including its customer service number, email, or even an instant chat option with a representative.
This scam is currently targeting Amazon customers but scammers can change it up at any time. They could star
t targeting users of any website out there. That’s why it’s always best to find customer service numbers on the official site so you know that you are speaking with a real representative.
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