*US Government starting to crack down on fake ‘tech support’ lines

TechViews News   …..

It’s happened to all of us … we click on a bogus link and up pops an equally bogus blue screen claiming our computer has been compromised and we need to call a toll free “Microsoft” support line to get help.

Then sometimes we even get a loud voice telling us NOT to leave the page or our computer will stop working. The voice is adamant that we must call Microsoft right then to keep the Internet safe from whatever bogus nasty thing has infected our computer.


This is one of the most common scams on the internet, yet thousands of people fall for it every week. Of course it wasn’t Microsoft and the pop up was fraudulent.

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*New Trends in Online Harassment

TechViews News …..

Imagine if you will: there’s a knock at your door. “Pizza delivery!” It’s the fifth time in the last hour that you’ve had to say to a delivery-person: “No, I really didn’t order anything.” By now you know someone is pranking you.

Half an hour later, there’s another knock at the door. This time it’s a heavily armed and aggressive special response unit of your local police force. They’re responding to a tip of a domestic disturbance and shooting at your address.

Why is all this happening? Turns out, you’ve come to the attention of a cluster of mischief makers who thrive on harassing people online.

You’ve been “doxxed”. Your private information has been posted, perhaps by an anonymous imageboard user, who’s implored others to “do with it as you will”.

These sorts of internet-enabled attacks have become more frequent in recent years. In fact, the Federal Bureau of Investigation has been cautioning citizens about “swatting” (see below) since 2008.

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*New “Font Wasn’t Found” Scam Traps users of Google Chrome

TechViews News   …..

If you go to a website with jumbled content, and there appears a pop-up prompting you to download a missing font before you can read the contents …

… Don’t Do It …. It’s a Trap!

The scam is a recent attack that changes website text so that it looks as if a font is missing. The purpose is to get users to download and install an alleged update for Chrome that adds the font to the system.

The popup is made to look as if it is an official prompt from the Chrome browser itself. It features a Google logo, and reads:

The “HoeflerText” font wasn’t found.

The web page you are trying to load is displayed incorrectly, as it uses the “HoeflerText” font. To fix the error and display the text, you have to update the “Chrome Font Pack”.

It displays a fake manufacturer and Chrome Font Pack version information. A click on the update button downloads an executable file (Chrome_font.exe) to your system, and changes the popup to display information on how to run the executable file to update Chrome fonts.

What makes this scam particularly appealing is that everything about the browser message looks legit, from the type of “missing font” and the dialog window, to the Chrome logo and the right shade of blue on the “update” button.

What you can do

The only option you have is to wait until the site owner fixes the website to remove the malicious scripts running on it. Once done, it should go back to normal provided the cleaning was thorough.

This is another case for the informed computer user not falling for simple scams.

Be Safe – Backup Your Data Regularly!


And don’t forget to take advantage of our FREE subscription to the TechViews.org Newsletter. A must-read if you are interested in Internet Security.


*New Facebook customer service scam offers fake phone number

TechViews News   …..

Many of my friends are active, regular Facebook users. It’s estimated that there are nearly 2 billion active monthly users worldwide. That’s an astonishing number.

And we all know that some websites go down from time to time. And that Includes Facebook. But what if you were in the middle of posting something important … like what you had for breakfast, or a photo of your new cat. And suddenly Facebook crashes. If something did go wrong, how would you contact Facebook?

Crafty scammers have developed a way to target Facebook users who feel the need to get in touch with the popular website if they have trouble with their postings. And of course, people are falling for the scam.

National Public Radio (NPR) decided to investigate this scam after multiple police reports were filed.

How this Facebook customer service scam works

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*New Phone Scam Latches onto the Phrase, “Can You Hear Me?”

TechViews News   …..

“Can you hear me, now?” was the tag line in a popular commercial for Verizon Communications a few years ago. Now, that tag line has become the bait for a quickly spreading phone scam. According to investigators, DO NOT answer this simple question from a phone number you do not know.

Originating in Virginia, the question is aimed at getting unsuspecting victims to say “yes”. The fraudster is actually recording your voice giving that affirmative answer as a way to authorize charges on a phone, utility or credit card bill.

“You say ‘yes,’ it gets recorded and they say that you have agreed to something,” says Susan Grant, director of consumer protection and privacy for the Consumer Federation of America. “I know that people think it’s impolite to hang up, but it’s a good strategy.”

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*PayPal and Amazon phishing scams spreading now

TechViews.org   …..

‘Tis the season to be jolly and the holiday shopping rush has begun. For sure, with the influx of holiday promotions, online receipts, shipping data and tracking information, your email inbox is probably inundated with messages from retail outlets, online and brick-and-mortar stores alike.

These holiday emails can get overwhelming and of course, the ever opportunistic scammers will, once again, try and slip a quick email scam on unsuspecting shoppers. We even warned you about how scammers will try and fool you with various techniques like misspellings and typosquatting.

But still, email phishing scams remain the most widespread method for stealing customer information. Popular phishing campaigns include favorite online shopping destinations like Amazon and payment service PayPal and they typically skyrocket during the holiday season.

So before you make that list, better check your emails twice.Here are two spreading phishing scams we have personally spotted lately:

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*7 things you should never do online

By Kim Kommando   …..

We all have bad habits, like biting our nails or drinking straight from the milk carton. While it’s bad form, it won’t steal your life savings. It won’t target your children.

As a digital expert, I cringe when people confess their hazardous activities and unacceptable etiquette. It’s time to quit the bad behavior. Here are seven things you should never do online.

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